Помогите пожалуйста перевести с английского на русский или понять суть?

Помогите пожалуйста перевести с английского на русский или понять суть? Status of case: Complaint substantiated—Pending complainant’s response about solution Main problem of the order: goods received cannot work well Solution offered by AliExpress: 1. Partial Refund of 40% (no return of goods) 2. Return For Full Refund. (If no agreement is reached about the shipping cost between buyer and seller, buyer should bear the shipping cost. We suggest you confirm the shipping cost with Post Office in advance and negotiate with seller about the shipping cost. If buyer choose this way, we will ask seller to provide the return address.) The things buyer/seller needs to do Buyer: confirm with us your choice. Seller: respond with counter-claim evidence or the agreement of solution. Reminder: If seller agrees to afford the freight for buyer to return the goods, please offer the solution here. And seller should transfer the amount of freight to buyer via Paypal/Bank account when buyer provides the shipping information of the package. Response time: 3 days Next step: If buyer failed to respond or no agreement is reached before the deadline, AliExpress would refund the money as per the 1st solution and close the dispute.

 

С Ebay? Условия поставки